Last updated: July 2026
Welcome to Alpando Studio. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. By using Alpando Studio, you agree to the collection and use of information in accordance with this policy.
2.1 Information You Provide to Us
When you use Alpando Studio, you may voluntarily provide us with:
Your name and email address (when contacting us via WhatsApp or email)
Business name and contact details
Design requirements, logos, images, and text for custom orders
Any other information you choose to share with us during communication
2.2 Information Collected Automatically
We may automatically collect certain information when you use the app:
Device Information: Device model, operating system version, and unique device identifiers
Usage Data: App features accessed, time spent, and interaction patterns
Location Information: Approximate location based on IP address (for analytics purposes)
2.3 Information from Third-Party Services
The app may use third-party services that collect information:
WhatsApp: When you contact us via WhatsApp, their privacy policy applies to that communication
Google Play Services: For app distribution and analytics
AppCreator24: The platform that hosts this app may collect basic usage data
We use the collected information for the following purposes:
To Provide Services: Fulfilling your orders and delivering digital products
To Communicate: Responding to your inquiries, sending order confirmations, and providing customer support
To Improve Our App: Analyzing usage patterns to enhance user experience and features
To Send Updates: Notifying you about new content, features, or offers (you can opt out at any time)
To Ensure Security: Detecting and preventing fraudulent or unauthorized activity
4.1 Storage
Your information is stored securely on our servers and through trusted third-party service providers
Digital files you provide (logos, images, texts) are stored only for the duration of your project and deleted after delivery
4.2 Security Measures
We implement reasonable security measures to protect your personal information, including:
Encryption of data in transit using SSL/TLS protocols
Restricted access to personal information
Regular security reviews and updates
Please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We Do Not Sell Your Personal Information.
We may share your information in the following limited circumstances:
With Your Consent: When you explicitly authorize us to share information
Service Providers: With trusted third-party vendors who assist us in delivering services (e.g., hosting, analytics)
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In the event of a merger, acquisition, or sale of assets
Alpando Studio uses the following third-party services:
| Service | Purpose | Privacy Policy |
|---|---|---|
| AppCreator24 | App hosting and platform | Refer to AppCreator24's privacy policy |
| Google Play Services | App distribution and analytics | Google Privacy Policy |
| Customer communication | WhatsApp Privacy Policy |
We encourage you to review the privacy policies of these third-party services for more information.
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (subject to legal obligations)
Restriction: Request restriction of data processing
Data Portability: Request transfer of your data to another service
To exercise these rights, please contact us using the information provided below.
Alpando Studio does not knowingly collect personal information from children under 13 years of age. If you believe we have collected information from a child under 13, please contact us immediately.
For users under 18, we recommend using the app with parental consent.
We retain your personal information only for as long as necessary to:
Fulfill the purposes for which it was collected
Comply with legal and regulatory requirements
Resolve disputes and enforce our agreements
Information related to completed orders is typically retained for up to 12 months unless longer retention is required by law.
Important Notice Regarding Ads
Alpando Studio may display advertisements within the app. These ads are served by the app hosting platform (AppCreator24) or third-party ad networks. Alpando Studio does not control, operate, or profit from these advertisements.
The ad networks serving these ads may collect anonymized data to provide targeted advertising. This data collection is governed by the ad network's privacy policy, not ours.
Your information may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws. By using Alpando Studio, you consent to the transfer of your information to these locations.
We ensure that appropriate safeguards are in place to protect your data, including standard contractual clauses where required by law.
We may update this Privacy Policy from time to time. We will notify you of any changes by:
Posting the new Privacy Policy within the app
Updating the "Last updated" date at the top of this policy
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the app after modifications constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Alpando Studio
Email: mohamedmusa1003@gmail.com
WhatsApp: +971 50 364 7668
Response Time: Within 24 hours
This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.
This Privacy Policy was last updated on July 2026.